honeygrow Reward Program Terms
LAST UPDATED: 10/10/2024
honeygrow offers a rewards program (“Rewards”, “program” or “Rewards Program”) under the name honeygrow Rewards, to reward and thank our loyal customers. The Rewards Program is available to enrolled members at participating honeygrow restaurants in the United States. Rewards accumulated under the Rewards Program are promotional and have no cash value.
These terms apply to the program (“Rewards Terms”) and are intended to supplement the honeygrow terms https://www.honeygrow.com/privacy-policy-and-terms-of-service/, which are incorporated by reference, and which include the Arbitration Agreement, Jury Trial and Class Action Waiver, for online services. These Rewards Terms apply only if you participate in the program.
You understand and agree that you have agreed to the online services terms by registering and logging into your online services account. In the event of a conflict between the Rewards Program terms and online services terms, the Rewards Program terms will control as to the program itself. In the event of any other conflict between the Rewards Program terms and the online services terms, the online services terms will control.
1. Eligibility And Enrollment:
To enroll in the Rewards Program, you must register an online services account (“Rewards Account”) and agree to participate in the program. Customers who registered a Rewards Account prior to the launch of the Rewards Program may enroll in the program after the launch by logging into the online services on or after the launch of the program.
You may enroll in the Rewards Program if you: (1) are a legal resident of the United States; (2) at least 13 years of age at the time you enroll; (3) have an active, valid e-mail address; and (4) are a human being. No corporations, partnerships, limited liability companies, or other legal entities can participate in the Rewards Program.
The Rewards Program is not targeted towards, nor intended for use by, anyone under the age of 13. If you are between the ages of 13 and 18, you may only participate in the Rewards Program under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions.
Your Rewards Account is personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others. You may have only one (1) Rewards Account.
As a part of the Rewards Program, we will send you transactional, informational, and promotional messages and/or offers via text message, phone and/or email. These communications may happen in the form of push notifications through the App, email, and/or any other ways you may have selected when you enrolled in the Rewards Program. If your contact information changes, or if you wish to change your contact information or the method by which we send you messages, please log into your Rewards Account and update your contact information or preferences.
2. How to Earn Rewards or Points:
Once enrolled in the Rewards Program, you will earn 1 point for every $1 U.S dollar spent on qualifying purchases at participating restaurants and/or using the App or online services. You can identify your Rewards Account at the time of purchase by: (a) making a purchase while logged in and using the App, (b) scanning the barcode on the receipt from your purchase with the built in scanner in the App or (c) logging in while making your purchase at the kiosk. . You will not earn Points towards an earned Reward if you spend less than a total of $1.00 in one transaction at a participating restaurant. You will earn 1 point for every $2 U.S dollars spent on catering orders. A catering order is any that has a $300 or higher subtotal or an order that includes an item, package, or platter specific to the catering menu. Further, you may only earn Points once per 4 hour period meaning that you will only be eligible for one points qualifying purchase per visit regardless of the number of transactions you make during that visit.
3. Qualifying Purchases:
A “qualifying purchase” means using the online services to purchase eligible products from a participating restaurant in a manner that properly identifies you as described above.
To receive Points for a qualified purchase you must be logged into a valid rewards account when placing your order Once logged in, the Points to which you are entitled will be applied to your Rewards Account. You can track the Points and Rewards you have already earned and that you may earn in the future by logging into your Rewards Account History.
Once you earn a Reward, you may start accumulating Points towards another Reward. You may only redeem one Reward per visit regardless of the number of Rewards you have earned in your Rewards Account. A Reward may not be combined with any other offer or coupon. Points and Rewards are valid for 365 days.
On occasion there may be opportunities to earn points through participation in member surveys, feedback or participating in certain games.
$1 spent = 1 point on non-catering orders. $2 = 1 point on catering orders. Once you get to 25 points, you can redeem a free fountain drink or bubbler. Once you get to 75 points, you can redeem a free brownie. Once you get to 125 points, you can redeem a free stir-fry or salad (value up to $13.00).
3. Social Media Sharing:
You can also share your honeygrow experience on your personal Facebook page through the App. You have the option to make your comment public, but please note that by making your comment public, we may use your comment on the honeygrow website, Facebook page, and/or other social media outlets.
Further, the following are not considered qualifying purchases and will not accrue points: (a) taxes, bag and bottle fees, and other surcharges or fees, (b) loading any money on a gift card, but when a gift card is used to make a qualifying purchase you will accrue points and (c) catering purchases.
4. Point/Rewards Expiration.
Points expire after 365 days from the date the points were earned. Points will be maintained in your online services account until you exchange your points for a reward, or until they expire, whichever occurs first. If we terminate the Rewards Program, any unused Points and Rewards in your account will expire and be void when the program is terminated. Upon termination of your online services account for any reason (including, but not limited to, whether you close your account or we terminate your account for a violation of these terms), all Rewards that you have accumulated in your Rewards Account will immediately expire.
5. Additional Rewards Program Terms:
honeygrow reserves the right to terminate your Rewards Account and/or your participation in the Rewards Program if we determine in our sole discretion that you have violated these Terms and Conditions, you have more than one (1) account, or that the use of your account is unauthorized, deceptive, fraudulent or otherwise unlawful. honeygrow may, in its sole discretion, suspend, cancel, or combine Rewards Accounts that appear to be duplicative, and may refuse to allow you to re-enroll in the Rewards Program. honeygrow also reserves the right to “unregister” and make ineligible for the Rewards Program any Rewards Account that has been inactive for 365 Days. Inactive is defined as no Rewards earned.
We have the right at any time, with or without giving you prior notice, to:
end or cancel the Rewards Program and/or any specific Reward;
change any Reward or other Rewards Program benefit we offer;
change the requirements for earning a particular Reward;
change the time you have in which to earn a particular Reward; and/or
change any other feature of the Rewards Program.
6. Exchanging / Redeeming Your Rewards.
If you have enough points, you can exchange or redeem your points for products on the honeygrow Rewards Menu, which you can then use at participating restaurants, on the App, on the kiosk, or through our online ordering service. . If you have enough points for a Reward, the Reward will be unlocked in the online services and available for an exchange or redemption. Once you select a Reward and exchange or redeem it, the number of points for that Reward will be deducted from your account and the balance of Rewards will be displayed in your account.
7. Your Compliance With The Terms.
We may, in our complete discretion, invalidate or void points from your online services account, or suspend or terminate your account, if we believe you improperly obtained [points/rewards], or otherwise violated these terms. In that event, you shall forfeit any points you have accumulated (including properly obtained points) and you forfeit your right to earn points in the future. We have the sole discretion to determine your compliance with these terms.
8. No Rights In Or Cash For Points/Rewards.
Rewards and points have no cash value and may not be redeemed or exchanged for cash. Rewards and points are not assignable or transferable, and cannot be combined, regardless of who registered the account.
9. Changes to Rewards.
Rewards can change from time-to-time. Therefore, we ask you to refer to these terms periodically, for updates. We also reserve the right in our sole discretion, to cancel, change, modify or discontinue the Rewards Program, in whole or in part, including any terms relating thereto, with or without prior notice.
10. Miscellaneous.
Rewards and points offered through the Rewards Program are subject to availability.
If you have additional questions or comments, please contact us at feedback@honeygrow.com, 1429 Walnut Street, 9th Floor, Philadelphia, PA, 19102.